Asurion Contact Phone Number

Asurion Contact Phone Number

Are you in need of assistance with Asurion? Whether you’re facing issues with your device protection plan, have legal concerns, or simply want to reach out for media inquiries, this guide provides you with the essential contact information to connect with Asurion.

Also, Read

Asurion Corp: A Deep Dive

Asurion Contact Information:

  • Toll-Free Number:
  • Call Asurion Homeplus Customer Service: (844) 529-2692
  • Legal Inquiries: (844) 798-7701
  • Media Contacts: (615) 837-7283, (615) 837-3058
  • Emails:
  • Legal: [Legal Email]
  • DMCA Inquiries: [DMCA Email]
  • Media: nicole.miller@asurion.com
  • Advertisements:
  • If you wish to promote your business through Asurion, inquire via the provided contacts.

How to Reach Asurion Customer Service:

Asurion provides a variety of contact options for its users. The most popular number for general queries is (844) 529-2692 for Asurion Homeplus. This number has successfully resolved 157 issues out of 4,536 calls, as of the latest update on Nov 20, 2023.

Customer Service Hours:
Monday – Friday: 8:00 am – 5:00 pm (CST)

Is Asurion Customer Service Available 24/7?
No, Asurion’s customer service operates from Monday to Saturday, 8 am to 6 pm CT. They are not available 24/7.

Alternative Numbers:

  • For Amazon Purchases: +1-866-551-5924
  • For Verizon Customers: +1-888-881-2622

Additional Contact Details:

  • Website: www.asurion.com
  • Help Center: Visit contact page
  • Corporate Office Address: Asurion, LLC, 1101 Church St, Nashville, Tennessee 37211, United States

Asurion Customer Service Reviews:

Asurion has received mixed reviews from customers. While some appreciate the professionalism, others express dissatisfaction with issues like billing problems and denied claims.

Positive Reviews:

  • “Customer service rep Raul was very friendly and personable. He made the experience easy and less stressful.”
  • “Rep was very professional in her approaches.”

Negative Reviews:

  • “Billing issues – Pissed because I couldn’t get anybody to stay with me to resolve my issue. I will be reporting them to BBB.”
  • “CLAIM DENIED – A complete scam of a company. BEWARE.”

Summary of Customer Service Calls:

  • Total Calls: 15.7K
  • Average Call Duration: 04:55
  • Issues Resolved: 9%

Top Reasons for Customer Calls:

  • Product/Service Questions: 61%
  • Return/Replace: 17%
  • Request for Information: 10%
  • Shipping and Delivery: 9%

Consumers Call the Most From:

  • Georgia, USA
  • New York, USA
  • Florida, USA
  • Texas, USA
  • California, USA

Why Do People Call Asurion?
Customers call for various reasons, including broken screens, damaged phones, and issues with product replacement and shipment.

About Asurion:
Asurion, founded in 1994 in Silicon Valley, is a privately held company headquartered in Nashville, Tennessee. It specializes in wireless roadside assistance and handset insurance programs, aiming to provide customers with peace of mind. Asurion operates customer contact centers across the United States and in Canada.

In case you need to get in touch with Asurion, this comprehensive guide should help you navigate the available channels and find the support you need. Whether you’ve had a positive or negative experience, reaching out to Asurion through the provided contacts can ensure that your concerns are heard and addressed.

How Do I Contact Asurion AT&T?

Contact Asurion by dialing 888-562-8662 or submit a claim on phoneclaim.com/att. Asurion’s assistance is accessible on weekdays between 8 a.m. and 10 p.m. ET, and on weekends from 9 a.m. to 9 p.m. ET. Ensure you have the make and model details of your device ready when reaching out.

What Is Asurion Phone Claims Number?

Feel free to visit asurion.com/claims/att or give them a call at 888-562-8662 to verify your current eligibility.

The availability of their same-day repair option is contingent upon the approval time of your claim and the schedule of our technicians.

Their skilled Asurion-certified technicians will handle the repairs, and you can trust that they come with a 12-month warranty for added peace of mind.

What Is Asurion Phone Care?

Our smartphones have become an integral part of our daily lives. With the increasing dependency on these devices, protecting them from unforeseen circumstances has become paramount. This is where Asurion Phone Care steps in.

Understanding Asurion

Asurion is a company that specializes in providing device protection and support services. It offers comprehensive solutions to safeguard your valuable smartphones and ensure that you stay connected without worries. Asurion’s phone care services go beyond traditional warranties, providing a range of benefits for users.

Key Features of Asurion Phone Care

1. Device Protection Plans

Asurion offers a variety of protection plans tailored to different needs. These plans typically cover accidental damage, loss, theft, and malfunction beyond the manufacturer’s warranty.

2. Fast and Convenient Claims Process

In the unfortunate event of damage or loss, Asurion aims to make the claims process seamless and hassle-free. This ensures that users can get their devices replaced or repaired promptly.

3. 24/7 Customer Support

Asurion understands that issues with your smartphone can arise at any time. That’s why they provide around-the-clock customer support to address your concerns and provide assistance whenever you need it.

4. Tech Experts at Your Service

When you opt for Asurion Phone Care, you gain access to a team of tech experts ready to assist you with troubleshooting and technical issues. This additional support can be invaluable, especially for those who rely heavily on their smartphones.

How to Enroll in Asurion Phone Care

Enrolling in Asurion Phone Care is a straightforward process. Follow these steps to ensure your device is protected:

  1. Visit the Asurion WebsiteGo to the official Asurion website and navigate to the Phone Care section.
  2. Choose Your PlanSelect the protection plan that best suits your needs and the type of device you own.
  3. Provide Device InformationInput the necessary details about your device to complete the enrollment process.
  4. Payment and ConfirmationComplete the payment process, and you will receive confirmation of your enrollment along with the details of your coverage.

Is Asurion Phone Care Worth It?

As with any service, the decision to enroll in Asurion Phone Care depends on individual preferences and needs. Consider the following factors:

  • Frequency of Device Use: If you heavily rely on your smartphone for work, communication, and entertainment, the added protection may be worth the investment.
  • Risk Tolerance: Assess your risk tolerance for potential damages, loss, or theft of your device. Asurion Phone Care provides peace of mind for those who prefer a safety net.
  • Long-Term Savings: While there is a cost associated with Asurion Phone Care, it can potentially save you money in the long run by avoiding hefty repair or replacement expenses.

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In a world where our smartphones are essential to our daily routines, Asurion Phone Care offers a comprehensive solution to protect your device.

Whether you’re prone to accidents or simply want the peace of mind that comes with extended coverage, exploring Asurion’s phone care options might be a smart decision.

Can I Chat With An Asurion?

Can I Chat With An Asurion

Asurion distinguishes itself through a unique approach tailored to your individual needs. The more you interact with them, the deeper their understanding of you and the technology in your home becomes.

This personalized approach enables Asurion to craft content and provide assistance specifically tailored to you. It’s not just about fixing problems; it’s about enriching your overall tech experience.

U.S.-Based Tech Experts: Support that is Knowledgeable and Approachable

At the core of Asurion’s service is its team of tech experts based in the United States. These professionals not only possess extensive knowledge but are also friendly and prepared to help you make the most of your technology.

For a detailed exploration, refer to “Asurion Corp: A Deep Dive.

The presence of a support team in the United States underscores a commitment to quality service, ensuring that you’re dealing with experts familiar with the intricacies of the tech landscape.

Instant Expert Assistance: Swift Help at Your Fingertips

The ease of reaching out to tech experts is crucial, and Asurion simplifies this process with a simple tap on your mobile app. Whether you prefer a quick phone call or a chat session, expert help is just seconds away.

This emphasis on immediacy empowers you to address issues promptly and return to using your tech devices without unnecessary delays.

Endless Tech Support: Setup, Problem-Solving, and Education

Asurion transcends the limits of traditional tech support by providing unlimited assistance. From the initial setup of your devices to troubleshooting unforeseen issues and offering education on the latest smartphones, tablets, and connected devices, there are no bounds to the support you can receive.

This unrestricted access ensures you can confidently explore and utilize your technology without hesitation.

In conclusion, the query, “Can I chat with an Asurion?” is met with a resounding affirmation. With Asurion’s personalized approach, U.S.-based tech experts, and limitless support, you can navigate the tech world with assurance.

Whether you’re a tech-savvy user or embarking on your digital journey, a dependable support system can significantly enhance your technology experience.

Asurion isn’t just a service; it’s a companion in your tech adventures, poised to assist you at every step.